No show or early departure forfeits 100% of total stay.
Cancellations 0 to 14 days prior forfeit 100% of total stay.
Cancellations 15 to 28 days prior forfeit 50% of total stay.
Cancellations in excess of 28 days prior will incur a 10% administration fee to cover banking and handling charges.
Please note that we do consider a cancellation on merit, if it is truly beyond the guests’ control, and will charge accordingly.
Check-in & Check out Times
Our Check-in is at 14:00 and Check-out at 11:00
We do try to accommodate early check-ins and late check-outs where we can, but we have a large amount of one night stays and therefore need the time to change over rooms.
We welcome and love children of all ages.
Age 0 to 6 free when sharing with parents.
Age 7 to 10, 25% of rack room rate including breakfast when sharing with parents.
Older than 10, we recommend reserving the family cottage or inter-leading standard rooms.
There is a single sofa bed, ideal for children up to 10yrs of age, and space for a cot in each standard & luxury room.
There is space for a camper cot in the Honeymoon Suite, but no sofa bed.
Our Family Cottage has 2 extended length single beds in an upstairs loft area with an extended length king for parents.
There is a flat rate for this room based on 2 adults and 2 children (of any age).
Please note that we have one antique wooden and one modern camper cot. Please ensure that these are pre-booked if required.
We require a 50% deposit from guests to secure a reservation.
Festive Season Minimum Stay
There is a two-night minimum stay requirement over the Christmas and New Year period, from the 24th December to the 8th January each year.
We have 10 rooms:
2 x Standard Rooms (they are, in essence, discounted Luxury Rooms) which are upstairs overlooking the grounds, accessible from the back of the property and have an inter-leading door through the balcony therefore making them more affordable for families or groups of friends travelling together. However, they do not need to be booked together.
6 x Luxury Rooms which are identical in décor & facilities except for unique antique cupboards & dressers.
1 x Honeymoon Suite which is private, larger & more romantic.
1 x Family Cottage which is also more private & separate from other guests.
The Honeymoon Suite is at the opposite end of the property to the Family Cottage.
All rooms are fitted with tea/coffee stations, refrigerators, aircon, satellite TV, DVD players, electronic safes, underfloor heating & heated towel rails in the bathrooms.
All rooms have wood-burning fireplaces except the Family Cottage.
Pure goose down bedding, 100% cotton embroidered linen, embroidered gowns, slippers & pure wool carpets add to the luxury.
We were awarded 5-star Guesthouse by the Tourism Grading Council of South Africa in December 2008 and again in December of 2009. We were awarded 5-star Country House in February of 2011, January of 2012, January 2013, February 2014 & now March 2015 by the Tourism Grading Council of South Africa.
Smoking is not permitted in the rooms or the manor house, but ashtrays are provided on the private patios.
We accept all major credit cards at no additional charge.